Privacy Policy

  1. Introduction

Global Sustainability Index Ltd is committed to protecting the privacy and security of personal data entrusted to us by our customers, partners, and users of our SaaS product. This Data and Privacy Policy outlines our commitment to compliance with data protection laws, including the UK Data Protection Act 2018 and the EU General Data Protection Regulation (GDPR), and explains how we collect, use, and safeguard personal data.

 

  1. Collection of Personal Data

Global Sustainability Index Ltd collects personal data through our SaaS platform for the purpose of providing our services effectively and efficiently. Personal data may be collected directly from individuals or indirectly through automated means. The types of personal data we may collect include:

  • Contact information (such as name, email address, phone number).
  • Demographic information (such as location, company size).
  • Login credentials (such as username, password).
  • Payment information (such as credit card details, billing address).

 

  1. Use of Personal Data

We use personal data collected through our SaaS platform for the following purposes:

  • Providing and managing access to our SaaS product and services.
  • Personalizing user experience and improving our products and services.
  • Communicating with users about updates, new features, and relevant information.
  • Processing payments and fulfilling contractual obligations.
  • Responding to inquiries, requests, and support issues.
  • Complying with legal and regulatory requirements.

 

  1. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected unless a longer retention period is required or permitted by law. When personal data is no longer needed, we will securely dispose of it in accordance with our data retention policies.

 

  1. Data Security

Global Sustainability Index Ltd employs industry-standard security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, access controls, and regular security audits. We ensure that only authorized personnel have access to personal data and that they are trained in handling such data securely.

 

  1. Sharing of Personal Data

We may share personal data with trusted third-party service providers and partners who assist us in delivering our services, such as hosting providers, payment processors, and customer support providers. We require these third parties to maintain the confidentiality and security of personal data and to use it only for the purposes specified by Global Sustainability Index Ltd.

 

  1. International Data Transfers

Global Sustainability Index Ltd may transfer personal data to countries outside the European Economic Area (EEA) or the United Kingdom if necessary for the provision of our services or if required by law. In such cases, we will ensure that adequate safeguards are in place to protect the privacy and security of personal data, in accordance with applicable data protection laws.

 

  1. User Rights

Users of our SaaS product have rights regarding their personal data, including the right to access, correct, update, or delete their information. Users may also have the right to object to or restrict certain processing activities and to data portability. Requests to exercise these rights should be submitted to Global Sustainability Index Ltd using the contact information provided below.

 

  1. Changes to this Policy

Global Sustainability Index Ltd may update this Data and Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage users to review this policy periodically.

 

  1. Contact Us

If you have any questions, concerns, or requests regarding this Data and Privacy Policy or our data protection practices, please contact us at:

support@gsi-hospitality.com

020 4587 3565